Shipping policy
U&E Leathers
Email: u.eleathers119@gmail.com
At U&E Leathers, we aim to deliver your handmade leather products safely and on time. Please read our shipping policy below:
1. Processing Time
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All orders are processed within 2–3 business days.
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Custom orders may require additional time depending on the product. We will inform you if extra time is needed.
2. Domestic Shipping (Within Pakistan)
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Delivery Time: 2–5 business days after dispatch.
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Shipping Partner: We use trusted courier services like Leopard, TCS, and Call Courier.
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Cash on Delivery (COD) is available across Pakistan.
3. International Shipping
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Delivery Time: 7–15 business days, depending on location.
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International shipping charges will be calculated at checkout.
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Customs duties or taxes (if applicable) are the responsibility of the customer.
4. Shipping Charges
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Shipping costs are calculated based on order weight, size, and destination.
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Free shipping offers (if available) will be clearly mentioned on our site or promotions.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or WhatsApp.
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You can track your order using the courier’s website.
6. Delivery Issues
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If your package is lost or delayed, please contact us at u.eleathers119@gmail.com.
We will assist you in resolving the issue. -
We are not responsible for delays caused by weather, customs, or courier service disruptions.
7. Wrong or Damaged Products
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If you receive the wrong item or a damaged product, notify us within 48 hours of delivery with clear photos.
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We will replace or refund the item according to our Refund Policy.
Contact Us
For any shipping-related queries, feel free to email us at:
📧 u.eleathers119@gmail.com